internet access to my account not available

internet access to my account not available

Ticket ID:
52356099c11567193
Priority:
Critical
Topic:
Customer Complaints
Status:
Open
First Name:
Frehiywot shawel
Due:
Sirs, I have not been able to access my account via internet for the past 2 wks, apparently your internet SSL Certificate has expired therfore internet access is blocked.. I respectfully ask you renew this certificate as soon as possible so I can access my account. Below is a copy of the message as I attempt access. This Connection is Invalid. SSL certificate expired. A secure connection to www.nibbank.com.et cannot be established. When you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. Site www.nibbank.com.et Certificate CN www.nibbank.com.et Certificate Authority DigiCert SHA2 Extended Validation Server CA Certificate Validity Not Before: Sep 19 00:00:00 2019 GMT Not After: Apr 23 12:00:00 2021 GMT

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