Collected money from credit card with cancelled withdraw transacction

Collected money from credit card with cancelled withdraw transacction

Ticket ID:
5526614b97ea3a08c
Priority:
Critical
Topic:
Imperial Sport Academy
Status:
Open
First Name:
Javier Fresnillo Alonso
Due:
On August 11th I tried twice to withdraw money with the bank attender from the imperial sport academy branch with no success because some international credit card restrictions. The amounts were 5.000ETB both times (111,28USD aprox. by 2 that is 222,56USD). I have checked with my bank monthly balance and the money was collected from the acount without being give in the bank from desk.

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