Nib International Bank is committed to operation under the changing information technologies. In this regard, various software solutions were Internally developed. Among which; software that ensures a secure intra office communication platform is implemented. Inventory Management System and Signature Capture and Retrieval System are under implementation. Furthermore, a Queue Management enhancement for the foreign exchange application and Approval and Report System are also implemented. With the view to automating human resource management, employees’ full data entry is underway.
The Bank’s mobile and internet banking services are improving from time to time and has continued serving customers as a result significant number of customers subscribed to the Bank’s Mobile Banking and Internet Banking Services.
To enhance the application of modern banking technologies and provide competitive service via a wide range of card banking services, the Bank is also providing payment service with Master Card, VISA and Union Pay international branded cards.
ATM card banking and POS, which are the Bank’s priority service delivery channels, are progressing well. Apart from the Premier Switch Solution (PSS) and EthSwitch member banks ATM machines, the Bank is delivering card banking service with its own ATMs and Point of Sale (POS) deployed at different locations. In this regard, the Bank has distributed a total of 42,254 NIB Cards to its customers raising the number of ATM card holders to 115,889.