Corporate Planning and Business Development

Ato Mulugeta Dilnesaw
Department Directors

The Department provides corporate wide annual and strategic planning and research services. It identifies potential areas for branch, payment service, and foreign exchange service center opening, promotes and ensures the proper delivery of the bank’s services to the satisfaction of customers, conducts marketing audit of the bank’s service delivery at both head office and branch level. Regularly monitors and periodically evaluates the performance of the bank at corporate branch, service, etc level.


  • Research and Planning,Promotion and Public Relation,Service Modernization,Image Building,Branding and Standardization,Product Development,Service outlet expansion

Telephone: 0115-50 50 32
E-Mail : mulugetad@nibbanksc.com
P.O.Box: 2439
Fax : 011 – 554 15 25
Information System

Ato Elias Negassi
Department Directors

Under the guidance of V/P-Strategic Support and Modernization, the IS Department is responsible for managing the entire IT support service of the banks including formulating information system policies, procedures and standards, providing assistance to other functional units of the bank on electronic data processing services, ensuring the bank’s IT system and information system security and backup system are in place, developing and implementing IT banking and support applications projects.

Telephone: 011 – 552 83 40
E-Mail : eliasn@nibbanksc.com
P.O.Box : 2439
Fax : 011-550 52 4
Human Resource Management

Ato Abera Shire
Department Directors

Resources & Facilities from which it receives general direction. Its scope of responsibility is handing, planning, attraction, development, placement, retention, motivation, compensation, internal mobility, internal communication activities related to the human resource system of the bank. It ensures the bank always has the right quality and number of employees to run its core and support functions appropriately.



Telephone: 011 – 552 65 47
E-Mail : aberas@nibbanksc.com
P.O.Box : 2439
Fax : 011 – 554 11 24
Treasury and Fund Management

W/o Eden Haddis
Department Directors
Under the general direction of the Vice President – Resources & Facilities,the department is responsible to manage the custody of both local and foreign currencies of the bank. Responsibilities include maintaining the solvency and liquidity of the bank, issuing and receiving notes to and from branches, managing the bank’s financial resource with the central bank, etc.
Telephone: 011-515 19 56
E-Mail : edenh@nibbanksc.com
P.O.Box : 2439
Fax : 011-554 87 98
Accounts and Finance

Ato Shiferaw Argaw
Department Directors

Under the general direction of the Vice President – Resources & Facilities,the department is responsible to ensure that there is an appropriate accounting system in place and reviews it periodically, formulate new and review existing financial policies and procedures, ensures the maintenance of financial records and preparation of financial reports

Telephone: 011-554 11 26
E-Mail :
P.O.Box : 2439
Fax : 011-554 49 49
Logistics and Property Management

Ato Assefa Jeza
Department Directors

About the Department : Under the general supervision of V/P – Resources & Facilities, the Logistics & Property Management Department is bestowed with the responsibility to receive timely process, procure and deliver the goods, supplies and services ordered by user units of the bank in the required quantity and quality. It plans and organizes the proper delivery of transport, security, utility and other services necessary for the day to day smooth functioning of the bank’s organs.

Telephone: 011-554 55 22
E-Mail : assejeza@yahoo.com
P.O.Box : 2439
Fax : 011-550 05 91
Risk and Compliance Management Department

Ato Lulseged Negussie
Department Directors

Under the general direction of the bank’s board of directors, the department plans, organizes, coordinates, directs and controls the overall activities that fall under its domain. Its major functions include ensuring that a reliable, modern and comprehensive risk management and compliance system to banking laws and directives of the regulatory organs is in place, being complied with by the bank’s management and the bank’s risk is contained within acceptable limits and regulatory standards of the NBE (National Bank of Ethiopia) and in line with international best practices.

Telephone: 011-552 65 49
E-Mail: leulseged@nibbanksc.com
P.O.Box : 2439
Fax : 011-554 11 25
Credit Analysis and Appraisal Department

Ato Seifu Agenda
Department Directors

About the Department: Under the general direction of the vice president for Operations, the department manages the credit analysis and appraisal functions of the bank and ensures that each credit request is analyzed and appraised on its own merit in a consistent, transparent and efficient manner against the identified risk factors to enable the bank arrive at the right credit decisions and manage the credit portfolios while promoting the growth and relationship of the bank’s credit business

Telephone: 011-515 19 58
E-Mail : seifua@nibbanksc.com
P.O.Box : 2439
Fax : 011-515 19 48
Trade Finance Department

Ato Kedir Bedewi
Department Directors

Under the guidance of the V/P operations, the trade finance department is responsible for planning, organizing, directing, coordinating and controlling of the import, export, remittance, foreign exchange, foreign currency account, correspondent bank and international money transfer agencies relationship management activities; It is responsible for promoting and boosting the bank’s foreign currency generation capacity and efficient and effective utilization and management.

Telephone: 011-551 75 54
E-Mail : kbedewi@nibbanksc.com
P.O.Box : 2439
Fax : 011-550 43 49
Domestic Banking Department

Ato Menkir Hailu
Department Directors

Domestic Banking department plans, organizes, directs, coordinates and controls the smooth operation of the bank’s branch network, handles operational queries and problems arising from branches, issues directives memos to the branches ,monitors, supervises, supports and evaluates the periodic performance of divisions under it and branches individually and by category against plan and past performance, etc.
Telephone: 011-550 50 37
E-Mail : menkirnib@yahoo.com
P.O.Box : 2439
Fax : 011-515 91 96
Customer Relationship

Ato Lemma H/Michael
Department Directors

Customer Relationship Management Department falls under the general direction of the vice president for Operations, the Customer Relationship Management department is responsible for ensuring that customer oriented, effective and efficient banking service is delivered to customers before, in the course of and after delivering banking services per the bank’s service policy, procedures and standards to ensure strong bondage between the bank and its customers for mutual and lasting business relationship. It proactively identifies and recruits corporate customers and ensures the bank’s services are being delivered and integrated to their satisfaction. It ensures the maintenance of service level standards by operating organs.

Telephone: 011-554 55 24
E-Mail : lemmaH@nibbanksc.com
P.O.Box : 2439
Fax : 011-515 65 98
E-Banking Department

Ato Fresenbet G/Medhin
Department Directors

Under close supervision of the vice president for Strategic Support and Modernization Main Department, the department is responsible for developing electronic technology based product concepts, identifying e-banking products currently in demand and/or prospective demand, develop, introduce and promote new products in the appropriate market segments, recruit, attract and retain customers.

Telephone: 011-553 47 30
E-Mail : fresenbetg@nibbanksc.com
P.O.Box : 2439
Fax : 011-515 09 83
Legal Service Department

Ato Beyene Alemu
Department Directors

Legal Service Department falls under the general direction of the president it plans, organizes, directs, coordinates and controls the activities in its mandate. It facilitates the function of providing legal opinion, designing and preparing loan, pledge/mortgage and other contracts that govern the day to day operations of the bank, facilitates the execution of legal actions such as litigation and foreclosure, handles cases, appeals, defenses, provides legal advice’s to the president, vice presidents and other organs of the bank to ensure that legality reigns in the bank.

Telephone: 011- 553 47 30
E-Mail : beyu07@yahoo.com/ beyenea@nibbanksc.com
P.O.Box : 2439
Fax : 011- 554 55 26
Internal Audit Department

Ato Melkamu Solomon
Department Directors

Under the guidance of the board of directors, the Internal Audit Department plans, organizes, directs, coordinates and controls the activities performed in the department. It is responsible to manage the internal audit activities, consolidate the reports of the department and ascertains that policies and procedures are adhered to and the internal control of the bank is effectively in force.

Telephone: 011-661 15 80/ 81/89
E-Mail : melkamus@nibbanksc.com
P.O.Box : 2439
Fax : 011-618 74 28