Department Information

Department Name :      Corporate Planning and Business Development

Department Manager Name :  Ato Mulugeta Dilnesaw

About the Department :   It provides corporate wide annual and strategic planning and research services. It identifies potential areas for branch, payment service, and foreign exchange service center opening, promotes and ensures the proper delivery of the bank’s services to the satisfaction of customers, conducts marketing audit of the bank’s service delivery at both head office and branch level. Regularly monitors and periodically evaluates the performance of the bank at corporate branch, service, etc level. 

  • Research and Planning
  • Promotion and Public Relation
  • Service Modernization
  • Image Building
  • Branding and Standardization
  • Product Development
  • Service outlet expansion

Contact

Telephone:  0115-50 50 32

E-Mail : mulugetad@nibbanksc.com

P.O.Box: 2439

Fax : 011 – 554 15 25


Department Name :  Information System

Department Manager Name :  Ato Elias Negassi

About the Department :  Under the guidance of V/P-Strategic Support and Modernization, the IS

Department is responsible for managing the entire IT support service of the banks including

formulating information system policies, procedures and standards, providing assistance to other functional units of the bank on electronic data processing services, ensuring the bank’s IT system and information system security and backup system are in place, developing and implementing IT banking and support applications projects.

Contact

Telephone:  011 – 552 83 40

 E-Mail :   eliasn@nibbanksc.com

P.O.Box : 2439

Fax :  011-550 52 41


Department Name :  Human Resource Management

Department Manager Name :  Ato Abera Shire

About the Department :   The Human Resource Department falls under the supervision of the VP –

Resources & Facilities from which it receives general direction. Its scope of responsibility is handing, planning, attraction, development, placement, retention, motivation, compensation, internal mobility, internal communication activities related to the human resource system of the bank. It ensures the bank always has the right quality  and  number  of  employees  to  run  its  core  and  support  functions appropriately.

Contact

Telephone:   011 – 552 65 47

 E-Mail : aberas@nibbanksc.com

 P.O.Box : 2439

Fax :  011 – 554 11 24


Department Name :  Treasury and Fund Management

Department Manager Name :  W/o Eden Haddis

About the Department :  Under  the  general  direction  of  the  Vice  President – Resources &wro-eden-haddis-director-treasury-fund-management Facilities,  the department  is  responsible  to  manage  the  custody  of  both  local  and  foreign currencies of the bank. Responsibilities include maintaining the solvency and liquidity of the bank, issuing and receiving notes to and from branches, managing the bank’s financial resource with the central bank, etc.

Contact

Telephone: 011-515 19 56

 E-Mail : edenh@nibbanksc.com

 P.O.Box : 2439

Fax :  011-554 87 98


Department Name : Accounts and Finance

Department Manager Name : Ato Shiferaw Argaw 

About the Department : Under the general direction of the Vice President – Resources & Facilities, the department is responsible to ensure that there is an appropriate accounting system in place and reviews it periodically, formulate new and review existing financial policies and procedures, ensures the  maintenance of financial records and preparation of financial reports.

Contact

Telephone: 011-554 11 26

                                                                              E-Mail : —-

P.O.Box : 2439

Fax :  011-554 49 49


Department Name : Logistics and Property Management

Department Manager Name :  Ato Assefa Jeza

About the Department :   Under the general supervision of V/P – Resources & Facilities, the Logistics & Property Management Department is bestowed with the responsibility to receive timely process, procure and deliver the goods, supplies and services ordered by user units of the bank in the required quantity and quality. It plans and organizes the proper delivery of transport, security, utility and other services necessary for the day to day smooth functioning of the bank’s organs.

Contact

Telephone: 011-554 55 22

 E-Mail : assejeza@yahoo.com

 P.O.Box : 2439

Fax :  011-550 05 91


Department Name: Risk and Compliance Management Department 

Department Manager Name: Ato Lulseged Negussie

About the Department: Under the general direction of the bank’s board of directors, the department

dsc_0016plans, organizes, coordinates, directs and controls the overall activities that fall under its domain. Its major functions include ensuring that a reliable, modern and comprehensive risk management and compliance system to banking laws and directives of the regulatory organs is in place, being complied with by the bank’s management and the bank’s risk is contained within acceptable limits and regulatory standards of the NBE (National Bank of Ethiopia) and in line with international best practices. 

Contact

Telephone: 011-552 65 49

 E-Mail: leulseged@nibbanksc.com 

P.O.Box : 2439

Fax :  011-554 11 25


Department Name:   Credit Analysis and  Appraisal Department  

Department Manager Name:   Ato Seifu Agenda

About the Department: Under the general direction of the vice president for Operations, the department manages the credit analysis and appraisal functions of the bank and ensures that each credit request is analyzed and appraised on its own merit in a consistent, transparent and efficient manner against the identified risk factors to enable the bank arrive at the right credit decisions and manage the credit portfolios while promoting the growth and relationship of the bank’s credit business.

 Contact

Telephone: 011-515 19 58

 E-Mail : seifua@nibbanksc.com

 P.O.Box : 2439

Fax :  011-515 19 48


Department Name: Trade Finance Department 

Department Manager Name: Ato Kedir Bedewi

About the Department: Under the guidance of the V/P operations, the trade finance department is

responsible for planning, organizing, directing, coordinating and controlling of the import, export, remittance, foreign exchange, foreign currency account, correspondent bank and international money transfer agencies relationship management activities; It is responsible for promoting and boosting the bank’s foreign currency generation capacity and efficient and effective utilization and management.  

Contact

Telephone: 011-551 75 54  

 E-Mail : kbedewi@nibbanksc.com

P.O.Box : 2439

Fax :  011-550 43 49


Department Name: Domestic Banking Department 

Department Manager Name: Ato Menkir Hailu

About the Department:  Domestic Banking department plans, organizes, directs, coordinates and

controls the smooth operation of the bank’s branch network, handles operational queries and problems arising from branches, issues directives memos to  the  branches ,monitors, supervises, supports and evaluates the periodic performance of divisions under it and branches individually and by category against plan and past performance, etc.

Contact

Telephone: 011-550 50 37

 E-Mail : menkirnib@yahoo.com

P.O.Box : 2439

Fax :  011-515 91 96


Department Name: Customer Relationship 

Department Manager Name: Ato Lemma H/Michael

About the Department: Customer Relationship Management Department falls under the general

direction of the vice president for Operations, the Customer Relationship Management department is responsible for ensuring that customer oriented, effective and efficient banking service is delivered to customers before, in the course of and after delivering banking services per the bank’s service policy, procedures and standards to ensure strong bondage between the bank and its customers for mutual and lasting business relationship. It proactively identifies and recruits corporate customers and ensures the bank’s services are being delivered and integrated to their satisfaction. It ensures the maintenance of service level standards by operating organs.

 Contact

Telephone: 011-554  55 24

 E-Mail : lemmaH@nibbanksc.com

 P.O.Box : 2439

Fax :  011-515 65 98


Department Name: E-Banking  Department 

Department Manager Name: Ato Fresenbet G/Medhin

About the Department: Under close supervision of the vice president for Strategic Support and

Modernization Main Department, the department is responsible for developing electronic technology based product concepts, identifying e-banking products currently in demand and/or prospective demand, develop, introduce and promote new products in the appropriate market segments, recruit, attract and retain customers.

 Contact

Telephone: 011-553 47 30

 E-Mail : fresenbetg@nibbanksc.com

 P.O.Box : 2439

Fax :  011-515 09 83


Department Name: Legal Service Department 

Department Manager Name:  Ato Beyene Alemu

About the Department:  Legal Service Department falls under the general direction of the president

it plans, organizes, directs, coordinates and controls the activities in its mandate. It facilitates the function of providing legal opinion, designing and preparing loan, pledge/mortgage and other contracts that govern the day to day operations of the bank, facilitates the execution of legal actions such as litigation and foreclosure, handles cases, appeals, defenses, provides legal advice’s to the president, vice presidents and other organs of the bank to ensure that legality reigns in the bank. 

 Contact

Telephone: 011- 553 47 30

 E-Mail : beyu07@yahoo.com/ beyenea@nibbanksc.com

 P.O.Box : 2439

Fax :  011- 554 55 26


Department Name: Internal Audit Department 

Department Manager Name: Ato Melkamu Solomon

dsc_0020About the Department: Under the guidance of the board of directors, the Internal Audit Department plans, organizes, directs, coordinates and controls the activities performed in the department. It is responsible to manage the internal audit activities, consolidate the reports of the department and ascertains that policies and procedures are adhered to and the internal control of the bank is effectively in force.

 Contact

Telephone: 011-661 15 80/ 81/89

 E-Mail : melkamus@nibbanksc.com

P.O.Box : 2439

Fax :  011-618 74 28